Privacy Policy

1. Introduction

HumanWrites ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using HumanWrites, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Email address (for account creation and authentication)
• Name (if provided during registration)
• Payment information (processed securely through Stripe)
• Text content you submit for processing
• Communication preferences

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, time spent, features used)
• IP address and location data
• Cookies and similar tracking technologies

3. Google Analytics and Data Collection

3.1 What Google Analytics Collects

Google Analytics collects and processes the following data:

• Visitation Information: Pages visited, time spent on pages, navigation paths, click events
• Device Information: Browser type, operating system, screen resolution, device type
• Location Data: General geographic location based on IP address (country, region, city)
• User Interactions: Button clicks, form interactions, feature usage
• Traffic Sources: Referral sources, search keywords, campaign parameters (UTM tags)
• User Demographics: Age range and gender (if provided through Google services)
• E-commerce Data: Purchase transactions, subscription changes, product views, cart interactions

3.2 Data Association with Google Services

Important: The data collected by Google Analytics on our website may be associated with other information that Google has collected from you through your use of Google services and products. This association helps Google:

• Provide demographic and interest reporting
• Enable remarketing and advertising features
• Improve measurement accuracy across devices
• Provide aggregated reporting to us about user behavior

You have control: You can opt out of this data collection and association at any time through:

• Our cookie consent banner (click "Manage preferences" and disable "Analytics cookies")
• Google Analytics Opt-out Browser Add-on
• Google Ads Settings

3.3 How We Use Google Analytics Data

We use the data collected through Google Analytics to:

• Understand how users interact with our website and services
• Improve user experience and website functionality
• Analyze feature adoption and usage patterns
• Measure marketing campaign effectiveness
• Identify and fix technical issues
• Make data-driven product decisions
• Understand customer journey and conversion funnels

3.4 Google's Privacy Practices

Google Analytics processes data in accordance with Google's Privacy Policy. For detailed information about how Google collects and processes data, please review:

• Google Privacy Policy
• How Google uses data when you use our partners' sites or apps
• Google Analytics Data Privacy and Security

3.5 Data Retention

Google Analytics data is retained for 14 months by default. After this period, the data is automatically deleted. We do not extend this retention period beyond Google's default settings.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your text humanization and AI detection requests
• Manage your account and subscription
• Process payments through Stripe
• Send you important updates and service notifications
• Respond to your inquiries and support requests
• Improve and optimize our services
• Detect and prevent fraud or abuse
• Comply with legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. You can control cookies through your browser settings and our cookie consent banner.

Types of Cookies We Use:

• Necessary Cookies: Required for basic website functionality (always enabled)
• Analytics Cookies: Google Analytics and similar services (requires your consent)
• Authentication Cookies: Keep you logged in (necessary)
• Preference Cookies: Remember your settings (necessary)

6. Data Sharing and Disclosure

We do not sell your personal information. We share your information only in the following circumstances:

• Service Providers: We share data with trusted third-party services:
  • Stripe (payment processing)
  • Supabase (database and authentication)
  • Vercel (hosting and analytics)
  • Google Analytics (web analytics)
  • Undetectable.ai (text processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you explicitly authorize us to share information

7. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to certain data processing
• Opt-out: Opt out of marketing communications and analytics

To exercise these rights, please contact us at hello@humanwritesai.com

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: